Return and Refund Policy

At Quantum Gizmos, we want you to be satisfied with your purchase. If you are not satisfied with an eligible item, you may request a return within 30 days of the date your order was delivered.

Return Eligibility

To be eligible for a return, the item must be returned within 30 days of delivery and in the same condition in which it was received.

New items should be returned unused and, when applicable, with their original packaging, tags, accessories, manuals, seals, and other included materials.

Used, preowned, open box, and collectible items must be returned in substantially the same condition as described in the original product listing.

Items that have been intentionally damaged, altered, modified, or substantially used after delivery may not be eligible for a refund.

Used and Preowned Items

Quantum Gizmos sells both new and preowned merchandise.

The condition of preowned merchandise will be described in the individual product listing. Used merchandise may have normal signs of previous use, including minor cosmetic wear.

By purchasing a used or preowned item, you acknowledge that the item may not be in the same condition as a new product.

For collectible merchandise, packaging, seals, protective cases, inserts, manuals, accessories, and other collectible components may be considered part of the item's condition and value.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an item that is materially different from the product description, please contact us as soon as possible.

Please provide your order number and photographs or other information that may help us evaluate the issue.

If Quantum Gizmos sent the wrong item or an item arrived damaged or defective, we will work with you to determine an appropriate resolution, which may include a replacement, return, or refund.

Items That Are Not Eligible for Return

The following items may not be eligible for return:

• Items clearly identified as final sale

• Personalized or customized items

• Digital products or downloadable products after they have been accessed or downloaded

• Items returned after the 30 day return period

• Items that have been damaged, altered, modified, or substantially used after delivery

• Items returned without significant components or accessories that were included with the original order

• Items that are materially different in condition from the condition in which they were sold

If a particular product has special return conditions, those conditions will be stated in the product listing.

Return Shipping

For returns due to a change of mind, ordering the wrong item, no longer wanting the item, or other reasons unrelated to an error by Quantum Gizmos, the customer is responsible for the cost of return shipping.

If Quantum Gizmos sent the wrong item or the item arrived damaged or defective, we may provide a return shipping label or otherwise assist with reasonable return shipping costs.

Original shipping charges are generally non refundable unless otherwise required by applicable law or unless the return is due to an error by Quantum Gizmos.

How to Request a Return

To request a return, please contact Quantum Gizmos through our website or customer service email.

Please include:

• Your order number

• The item you would like to return

• The reason for the return

• Photographs when the item is damaged, defective, or materially different from the listing

Please do not send an item back without first receiving return instructions from Quantum Gizmos.

Once your return request has been approved, we will provide instructions for returning the item.

Refunds

Once we receive the returned item, we will inspect it to determine whether it meets the requirements of this Return and Refund Policy.

If the return is approved, the refund will be issued to the original payment method.

Please allow up to 10 business days for Quantum Gizmos to process an approved refund after the returned item has been received and inspected.

Your bank, credit card company, or payment provider may require additional time to post the refund to your account.

If a returned item does not meet the requirements of this policy, Quantum Gizmos may decline the return or reduce the refund when permitted by applicable law.

Exchanges

Exchanges may be available when the requested replacement item is in stock.

If the requested replacement is unavailable, Quantum Gizmos may issue a refund instead.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to cancel orders that have not yet been fulfilled. Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the return process described above.

Return Address

Do not send returns to an address listed on an old website, marketplace listing, or previous order unless Quantum Gizmos has specifically instructed you to do so.

After your return request is approved, Quantum Gizmos will provide the appropriate return instructions and return address.

Changes to This Policy

Quantum Gizmos reserves the right to update or modify this Return and Refund Policy from time to time.

The version of the policy in effect at the time of your purchase will generally apply to that purchase, except where a change is required by applicable law.

Contact Us

If you have questions about a return, refund, or exchange, please contact Quantum Gizmos through our website or the customer service contact information provided with your order.

Quantum Gizmos
Support@QuantumGizmos.com