Shipping policy

Shipping Policy

Last Updated: September 16, 2026

Quantum Gizmos ships a variety of new, used, preowned, open box, collectible, and other merchandise.

We make every effort to process and ship orders accurately and promptly.

Order Processing

Most orders are processed within 1 to 3 business days after payment has been successfully received.

Orders are generally not processed or shipped on weekends or major U.S. holidays.

Processing times may occasionally take longer due to high order volume, inventory issues, holidays, weather, or other circumstances outside of our control.

If there is a significant delay with your order, we will make reasonable efforts to provide an update.

Shipping Methods

Available shipping methods and estimated delivery times will be displayed during checkout.

Shipping carriers may include services such as USPS, UPS, FedEx, or other carriers selected by Quantum Gizmos.

The shipping carrier and service used may vary depending on the product, destination, package size, weight, and other fulfillment considerations.

Estimated delivery dates are provided by the shipping carrier and are not guaranteed.

Shipping Costs

Shipping charges are calculated and displayed during checkout unless an item qualifies for free shipping or another shipping promotion.

Shipping costs may vary based on:

• Destination

• Package weight

• Package dimensions

• Shipping method

• Number of items ordered

• Special shipping requirements

Free Shipping

When Quantum Gizmos offers free shipping, the applicable shipping terms will be displayed on the product listing, promotional offer, or checkout page.

Free shipping promotions may be subject to minimum purchase requirements, geographic restrictions, product exclusions, or other conditions stated with the promotion.

Tracking Information

When tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the package has been accepted by the carrier.

Once an order has been transferred to the shipping carrier, delivery timing is generally controlled by the carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order has not yet shipped, contact us as soon as possible if you need to correct your shipping address.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes will be possible.

If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply to reship the order.

Lost, Stolen, or Delayed Packages

After an order has been shipped, Quantum Gizmos relies on the shipping carrier to deliver the package.

If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, your building's mail area, and the shipping carrier.

You may also contact us so that we can assist with available shipping information.

Quantum Gizmos is not responsible for packages that are stolen after being confirmed as delivered to the shipping address provided by the customer, except where otherwise required by applicable law.

If a package is delayed or appears to be lost in transit, we may assist with contacting or filing a claim with the shipping carrier.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents before disposing of the packaging.

If the product itself is damaged, contact Quantum Gizmos as soon as possible and provide your order number and photographs showing the damage.

We will review the situation and determine an appropriate resolution.

International Shipping

At this time, Quantum Gizmos may limit shipping to locations within the United States.

If international shipping becomes available, applicable shipping costs, customs charges, duties, taxes, and other international fees will be presented or addressed according to the shipping destination and applicable requirements.

Customers are responsible for any applicable customs duties, taxes, or fees that are not included in the purchase price unless otherwise stated.

Shipping Restrictions

Certain products may have shipping restrictions based on their size, weight, destination, carrier requirements, or applicable laws and regulations.

If an item cannot be shipped to the selected destination, Quantum Gizmos may cancel the affected portion of the order and issue an applicable refund.

Multiple Items and Shipments

Orders containing multiple products may be shipped together or in separate packages depending on inventory location, product size, availability, and fulfillment requirements.

You may receive multiple tracking numbers for a single order.

Returns and Shipping

Shipping costs associated with returns are governed by our Return and Refund Policy.

For returns caused by a customer changing their mind, ordering the wrong item, or no longer wanting the product, the customer may be responsible for return shipping costs.

For items that arrive damaged, defective, or materially different from the product listing, Quantum Gizmos may provide return shipping assistance as described in our Return and Refund Policy.

Contact Us

If you have questions about shipping, tracking, or your order, please contact Quantum Gizmos through our website or the customer service contact information provided with your order.

Quantum Gizmos
quantumgizmos.com